Frequently Asked Questions

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General FAQs

Most insurance plans cover therapy services, but coverage varies. Contact us for help understanding your benefits or exploring self-pay.
Yes, you do need a referral if you are using insurance to pay. If you are self-pay, it is not required, but still recommended.
Please arrive 10–15 minutes early to complete paperwork and bring your ID, insurance card, any relevant medical reports (e.g., X-rays, MRIs), your doctor’s prescription (if applicable), and a list of current medications.
For Physical Therapy: Opt for comfortable, loose-fitting clothes suitable for movement.

For Speech and Occupational Therapy: You can wear whatever you’d like.

For Pool Therapy: Wear a bathing suit that is comfortable and easy to move in. You are also welcome to wear cover ups, including t-shirts, board shorts, etc.
Sessions generally last about one hour, though this may vary based on individual needs and responses. Frequency depends on your goals and condition; your therapist will advise accordingly.

Our therapists work closely with you to manage discomfort. The goal is to relieve pain and improve function.
if you are experiencing pain or discomfort during any portion of your physical therapy, let your therapist know, and they will work with you to adjust or modify exercises to give you the best results with the least amount of discomfort possible.
Duration and frequency vary based on injury or condition. Some clients see improvement in 4–6 weeks, while more complex cases may require 2–3 months, with sessions 1–3 times per week.
We evaluate your baseline initially and monitor ongoing function and daily living activities. Your goals are regularly reviewed, and updates are communicated with your referring clinician.
Your physical therapist will make recommendations and, depending on your condition, may create an at-home exercise program to help you maintain your progress , independence, and safety.

Licensed speech-language pathologists (SLPs) assist with communication and swallowing difficulties at all ages—including speech clarity, language comprehension, voice, fluency, social skills, and dysphagia (swallowing challenges). SLPs also support recovery from neurological conditions like stroke or brain injury.
Children with developmental needs and adults recovering from neurological injury (e.g., stroke, brain injury) often benefit greatly—SLPs support both communication and safe swallowing.
SLPs use evidence-based strategies to assess and improve safe swallowing, integrating exercises and techniques to reduce risk and improve swallowing function.

OT empowers individuals to perform daily living tasks—like dressing, cooking, working, and hobbies—with independence and confidence. Therapists tailor interventions using adaptive tools, modifications, and activity-based strategies.
While physical therapy targets movement and mobility, occupational therapy focuses on meaningful daily activities and functional independence.
The duration depends on your individual goals and rehabilitation progress. Together with your therapist, you’ll set expectations and monitor milestones.

Also known as aquatic therapy, this is physical therapy performed in a heated pool guided by licensed therapists. Its unique aquatic properties—buoyancy, warmth, resistance—help reduce joint stress and support movement.
Water reduces joint load while enhancing circulation and muscle activation. It’s especially effective for arthritis, postoperative recovery, balance issues, neurological conditions, and pain management.
Clients seeking low-impact, supportive therapy—or those recovering from surgery, managing chronic pain, or facing mobility limitations—usually benefit greatly. Warm water also helps relax muscles and relieve pain.
Common precautions include fever, open wounds (unless sealed), uncontrolled seizures, or severe respiratory conditions.
Please talk to your doctor before starting any exercise or therapy program.